Frequently Asked Questions
Everything you need to know about Fatboy products and services.
What is the standard delivery time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes between 3 to 7 business days.
How do I clean and maintain my Fatboy bean bag?
Most of our bean bag covers are water and dirt repellent. You can easily clean them with a damp cloth and mild soap. For deeper cleans, check the specific product label as many covers are machine washable.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please contact our support team to initiate a return label.
Are Fatboy products suitable for outdoor use?
While many of our products like the Lamzac and the 'Outdoor' line are designed specifically for the elements, we recommend storing them inside during extreme weather to prolong their lifespan.
Do you offer a warranty on your furniture?
Yes, all Fatboy products come with a 24-month warranty against manufacturing defects to ensure you enjoy your purchase with peace of mind.
Can I refill my bean bag if it loses its shape?
Absolutely. We offer refill bags of high-quality EPS pearls on our website so you can restore your Fatboy to its original comfort level.